Advice at the Counter

    Unify your advice:
    stop letting uncertainty dictate your margins.

    The counter is where you win or lose your patients. Secure every sale with consistent expertise, no matter who is serving the patient.

    Finding no. 1

    The "Data Gap" in pharmacy management software

    The Problem

    Your current software handles medicines perfectly, but the data stops where parapharmacy begins.

    The Consequence

    Fragmented, unstructured and unusable data that makes advice vague and unsystematic.

    The Vitam Solution

    We fill this digital gap by structuring 100% of your ranges, so they are finally actionable at the counter.

    Parapharmacy data coverage
    Standard pharmacy software12%
    Vitam Advisor100%
    Every parapharmacy product finally becomes recommendable, traceable and profitable.
    Pharmacy owner
    Expert
    Same advice guaranteed
    Assistant pharmacist
    Experienced
    Same advice guaranteed
    Trainee
    Learner
    Same advice guaranteed
    Locum
    New
    Same advice guaranteed
    Finding no. 2

    The consistency challenge

    The Problem

    How can you guarantee the same quality of advice from your assistant pharmacist, your trainee or a locum working with you for the first time?

    What's at Stake

    Your efforts are diluted. Without shared commercial guidelines, your stock sits idle and you miss out on additional sales opportunities.

    The Vitam Approach

    Standardise your messaging. The Advisor guides every team member according to your strategies, ensuring identical quality of service and optimised profitability with every visit.

    Finding no. 3

    Training vs guidance

    Traditional training is vague, scattered and has no real follow-up on sales. The Advisor turns training into a reflex at the counter.

    Traditional training

    • • Theory disconnected from the counter
    • • Forgotten within a few weeks
    • • No measurement of the impact on sales
    • • Inconsistent messaging from one team member to the next

    Vitam guidance

    • ✓ The right selling point at the right moment
    • ✓ An instant reflex at the counter
    • ✓ Measured impact on sell-out
    • ✓ One consistent message across the whole team

    The business benefits

    Every piece of unified advice becomes a measurable lever for growth.

    Stronger loyalty

    A well-advised patient is a patient who comes back. Every interaction strengthens trust and the bond with your pharmacy.

    Conversion

    Every visit to the counter becomes a realised opportunity.

    Measure your expertise

    Turn your expertise into massive additional sales, tracked in real time from your dashboard.